Shipping Policy
Last Updated: March 2, 2026
At Jayneex, we aim to deliver your orders quickly and safely across India.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Partner
We ship orders through our logistics partner Shiprocket, which works with multiple courier services to ensure reliable delivery across India.
The courier partner assigned to your order may vary depending on your delivery location and service availability.
3. Estimated Delivery Time
Estimated delivery times are:
Metro Cities: 3–5 business days
Other Locations: 4–7 business days
Delivery timelines may vary depending on courier availability, weather conditions, or other logistical factors.
4. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
You can track your shipment through the courier tracking link provided.
5. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before completing your purchase.
6. Address Accuracy
Customers are responsible for providing accurate shipping details at the time of checkout.
Jayneex is not responsible for delivery delays or failed deliveries due to incorrect address information.
7. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
Courier partner delays
Weather conditions
Operational disruptions
In such cases, we will try our best to assist you in tracking your shipment.
8. Contact Us
For shipping-related inquiries, contact:
Email: support@jayneex.com
Phone: +91 7906928944
